*Names have been changed to respect confidentiality
I got a call one day in October of 2012.
It was, Christine, a personnel manager from a local Wal-Mart store calling me
to ask if I’d like to interview for a seasonal position with their store on the
northeast side of town for the holiday season.
I agreed.
My roommate was generous to let me barrow his shirt for the interview, and, not
to toot my own horn but I looked pretty good.
As I waited for my interview to start, I was a bit nervous. I had heard rumors
that the Wal-Mart corporation is one of the most homophobic organizations to work for and that they are unfair to
their employees, as an openly gay male, I wasn’t at all thrilled to have to
conceal who I was, but the optimist in me told my conscious to calm down, relax
and everything will be okay.
One of the managers came out of the back room and asked me
if I was still currently employed at my job. I told her yes and she explained
that it would be a conflict of interest if I were to be employed at both
places. So I agreed to put in my two weeks notice at my previous job in order
to even get an interview with Wal-Mart.
So, I drove 20 minutes to my employer, put in my two-weeks and drove 20 minutes
back to the Wal-Mart and began my interview.
The interview was a piece of cake and I really connected with the interviewers.
See? I told myself. These people are nice and they really want
me apart of this team.
But I was concerned that the seasonal position wouldn’t lead to regular
part-time opportunities.
I told one of the Assistant managers, Emily, my concerns:
“I’m just concerned about it being a seasonal position. I’ve had other seasonal
positions that haven’t worked out for me in the past.”
Emily shrugged off my concern and said.
“9 times out of 10 we hire on our regular employees. You have nothing to worry
about.”
Relieved, I reclined in my chair as I watched her sign a few more papers and
describe to me the nature of the work that I’ll be doing.
In the matter of a few hours, I was hired and started work on October 19th
2012.
The first few weeks of my training was primarily made up of
Computer Based Learning… or CBL’s. These things were incredibly boring and did
no good to me as an associate on the floor, but I did them anyway because it
was expected of me and they were assigned and given a deadline direct from the
corporation.
The company is also notorious for it’s strong stance against labor unions.
One CBL module discussed how Wal-Mart doesn’t need a union because they’re
perfectly fine without one since they utilize "the open door policy" meaning that if I had an issue I was able to take it directly up to the CEO if I wasn't satisfied with the people I've spoken to below him or her. The video went on to say unions are bad for store employees
because the unions will require dues, which will be deducted from employee
paychecks.
I also learned that soliciting any anti-Wal-Mart material on store property is
grounds for termination.
My hours were pretty long which were great for my paycheck, but I would spend
the majority of my 8-hour shift “zoning”, or straightening a specific area of
the store, which was incredibly tedious and, in my opinion, unnecessary.
In shifts that exceeded 6 hours, I was given a 30-minute lunch break, which is
strictly enforced by the corporation.
I’ve even heard of instances of employees being written-up for missing their
scheduled mealtimes.
I wasn’t formally trained and I was assigned to both toys and sporting goods.
People would come in to buy ammunition and I wouldn’t have any clue what they
were talking about. One frustrated customer actually asked me if someone who knew more about guns
would come over to speak with him.
I probably should have directed them to the website.
Given my seasonal work, I was required to work Thanksgiving,
Christmas Eve and New Years Eve. I was prepared to work these holidays, much to
my family’s dismay and I promised my father that as soon as I had a full day
off I would come up and spend as much time as possible with him and my mother. Fortunately,
I was told by one of my coworkers that I would be given holiday compensation,
which would be time and a half.
So I did the math:
$7.40 minimum wage + $3.70 (.5 of minimum wage) = $11.10/hr on Thanksgiving.
So I was working 8 hours on Thanksgiving. 8 x 11.10/hr=
$88.80 for just the day alone.
Now that’s what I’ve been waiting for! I would have money
covered for rent, food, and utilities and even a bit of Christmas money to
spend on my family.
Psych!
As soon as I got the money deposited into my account from
direct deposit, I was disappointed to find that my regular $7.40 per hour rate
was given on Thanksgiving rather than the time and a half I was told I would get.
Though, this was information told to me from a co-worker of mine, I still
wondered why was he given compensation and not me?
At this point, I was back from Thanksgiving break at Western, finishing up my
fall semester. I was pretty unhappy with not getting holiday pay like the rest
of my co-workers so I dialed the store and spoke to Assistant Manager Mike.
I told him I didn’t receive time and a half for Thanksgiving.
Mike was silent for a few seconds.
“Hmm…”
Irritated I cut in,
“I worked the same day and the same hours like everyone else, it doesn’t make
sense.”
“Okay, calm down. I’ll talk to someone and figure it out for you okay?”
Feeling guilty about my outburst I apologized and thanked him for doing so.
Later that afternoon, I received a phone call from an unknown number registered
in Lansing, Michigan.
I answered, trying to be much more polite this time.
“Hi Joe, this is Phil from Wal-Mart calling about the question you had your pay
on Thanksgiving.”
“Yes?”
“Unfortunately, associates who haven’t been with the company for 90 days aren’t
eligible for time and a half.”
Not wanting to cause a verbal uprising over the telephone, I surrendered.
“Okay, thank you for getting back with me.”
Then he added,
“Sorry, we’re just trying to protect the company.”
Protect the company from what? Wal-Mart Stores Inc. is one
of the wealthiest retailers in the country, and they say they’re “protecting”
their company just because they didn’t want to pay their newest employees time
and a half for one holiday?
I shortly found out that having 90 days under your belt as an associate at
Wal-Mart grants you access to not just holiday pay, but your 10% associate
discount card.
Yes, you couldn’t even get the measly 10% associate discount until after you’ve
been employed with the company for 90 days.
Finally, the semester had ended and Kalamazoo had turned
into a ghost town.
I devoted a good amount of my Christmas break to working at Wal-Mart, and of
course, worked Christmas Eve.
The positive side to all of this was that I was getting to know my fellow
associates pretty well and even went out with a few of them.
Though, I was getting close with my co-workers and developing friendships, I
still doubted my future with Wal-Mart and began thinking about discreetly
finding different a different job.
I knew I had to make a run for it when a few of my
co-workers on the same lunch break with me pulled me aside in the break room
and told me that I needed to get out. They told me that after New Years all of
the seasonal employees are let go.
“Well, Emily told me that 9 times out of 10 they hire on
their seasonal employees.” I explained, dreading the thought of being
unemployed again.
“They might keep one or two and get rid of the rest,” My
co-worker responded.
“They don’t care,” she added.
After Christmas passed, I started getting more anxious about
my fate as a seasonal employee. I felt like every move I made would be judged
and could be used against me as grounds for my dismissal from my temporary
assignment.
I turned in a few job applications to be safe, but haven’t heard from any of
them.
In the meantime, the associates in the break room were letting me in on the
disastrous stories they’ve went through during their tenure at the store, one
guy in particular would get so worked up over store politics, I thought he was
going to get a nosebleed.
At this point, I was really starting to worry.
I didn’t want to stay and I didn’t want to go.
December 31st 2012
It was New Years Eve at my apartment, and my co-workers
Kylie and Jessie were with me waiting to ring in the New Year.
It was a few hours to midnight when I turned to Kylie and said I was worried
about my job ending at Wal-Mart.
“I just feel like it isn’t going to work out.” I explained to her.
“I wouldn’t worry about it,” She said. “There are regular associates who hardly
work at all.”
“Yeah,” Jessie chimed in, “You’re one of the hardest working employees we’ve
got.”
“They’d be stupid to let you go,” Kyle added.
Feeling a bit relieved, I turn my attention to the countdown and at midnight we
clinked our glasses and toasted to each other.
January 3rd 2013.
I came into work and clocked in as usual but was called in to see the store
manager before I began working.
Oh boy, this is it.
Holding my breath, I make the journey to the back room manager’s office and
find our store manager, Carl.
“Hey, Joe. Have a seat.”
I sit down next to him at the desk.
“Unfortunately, due to the low volume of traffic after the holiday season, we
aren’t going to be able to have enough hours to have you be with us next month.
I’m really sorry.”
I stared blankly at Carl, as he rattled off his next sentence:
“However, I’d like you to go home and complete another application to see if we
can get you back in here in February for Lawn & Garden.”
I shook my head in disbelief and explained that Emily told
me in the beginning that I have a good chance of being hired.
“I would like to hire you but unfortunately we just don’t have the hours. I’m
sorry.”
And with that he shook my hand and I walked out of the office.
Looking back on it now, I should have walked out of the
store and gone home, but I dutifully completed my shift.
I should have yelled at Carl and told him what I really thought and told him
that I was out of a job now in the middle of the slowest month of the year.
I should have told him all the sacrifices I’ve made giving up my Thanksgiving
and Christmas Eve to work at Wal-Mart, without
holiday compensation.
I should have told him that I was probably one of their
hardest working employees and that they’re stupid to let me go.
But I did nothing.
I clocked out at the end of my shift like always, got my coat and walked out
the front door.
After my position ended, the thought of Wal-Mart made me
sick and still makes me sick to this day. So many people shop there and truly
have no idea what it’s like to be behind the scenes.
However, it’s hard to turn up cheap groceries in a tough economy.
I’m certain that people are fully aware of the crappiness that goes on there,
they just can’t do anything to stop it because the deals are too good to pass
up.