*Names have been changed to respect confidentiality
I got a call one day in October of 2012.
It was, Christine, a personnel manager from a local Wal-Mart store calling me to ask if I’d like to interview for a seasonal position with their store on the northeast side of town for the holiday season.
I agreed.
My roommate was generous to let me barrow his shirt for the interview, and, not to toot my own horn but I looked pretty good.
It was, Christine, a personnel manager from a local Wal-Mart store calling me to ask if I’d like to interview for a seasonal position with their store on the northeast side of town for the holiday season.
I agreed.
My roommate was generous to let me barrow his shirt for the interview, and, not to toot my own horn but I looked pretty good.
As I waited for my interview to start, I was a bit nervous. I had heard rumors that the Wal-Mart corporation is one of the most homophobic organizations to work for and that they are unfair to their employees, as an openly gay male, I wasn’t at all thrilled to have to conceal who I was, but the optimist in me told my conscious to calm down, relax and everything will be okay.
One of the managers came out of the back room and asked me
if I was still currently employed at my job. I told her yes and she explained
that it would be a conflict of interest if I were to be employed at both
places. So I agreed to put in my two weeks notice at my previous job in order
to even get an interview with Wal-Mart.
So, I drove 20 minutes to my employer, put in my two-weeks and drove 20 minutes back to the Wal-Mart and began my interview.
The interview was a piece of cake and I really connected with the interviewers.
See? I told myself. These people are nice and they really want me apart of this team.
But I was concerned that the seasonal position wouldn’t lead to regular part-time opportunities.
I told one of the Assistant managers, Emily, my concerns:
“I’m just concerned about it being a seasonal position. I’ve had other seasonal positions that haven’t worked out for me in the past.”
Emily shrugged off my concern and said.
“9 times out of 10 we hire on our regular employees. You have nothing to worry about.”
Relieved, I reclined in my chair as I watched her sign a few more papers and describe to me the nature of the work that I’ll be doing.
In the matter of a few hours, I was hired and started work on October 19th 2012.
So, I drove 20 minutes to my employer, put in my two-weeks and drove 20 minutes back to the Wal-Mart and began my interview.
The interview was a piece of cake and I really connected with the interviewers.
See? I told myself. These people are nice and they really want me apart of this team.
But I was concerned that the seasonal position wouldn’t lead to regular part-time opportunities.
I told one of the Assistant managers, Emily, my concerns:
“I’m just concerned about it being a seasonal position. I’ve had other seasonal positions that haven’t worked out for me in the past.”
Emily shrugged off my concern and said.
“9 times out of 10 we hire on our regular employees. You have nothing to worry about.”
Relieved, I reclined in my chair as I watched her sign a few more papers and describe to me the nature of the work that I’ll be doing.
In the matter of a few hours, I was hired and started work on October 19th 2012.
The first few weeks of my training was primarily made up of
Computer Based Learning… or CBL’s. These things were incredibly boring and did
no good to me as an associate on the floor, but I did them anyway because it
was expected of me and they were assigned and given a deadline direct from the
corporation.
The company is also notorious for it’s strong stance against labor unions.
One CBL module discussed how Wal-Mart doesn’t need a union because they’re perfectly fine without one since they utilize "the open door policy" meaning that if I had an issue I was able to take it directly up to the CEO if I wasn't satisfied with the people I've spoken to below him or her. The video went on to say unions are bad for store employees because the unions will require dues, which will be deducted from employee paychecks.
I also learned that soliciting any anti-Wal-Mart material on store property is grounds for termination.
The company is also notorious for it’s strong stance against labor unions.
One CBL module discussed how Wal-Mart doesn’t need a union because they’re perfectly fine without one since they utilize "the open door policy" meaning that if I had an issue I was able to take it directly up to the CEO if I wasn't satisfied with the people I've spoken to below him or her. The video went on to say unions are bad for store employees because the unions will require dues, which will be deducted from employee paychecks.
I also learned that soliciting any anti-Wal-Mart material on store property is grounds for termination.
My hours were pretty long which were great for my paycheck, but I would spend the majority of my 8-hour shift “zoning”, or straightening a specific area of the store, which was incredibly tedious and, in my opinion, unnecessary.
In shifts that exceeded 6 hours, I was given a 30-minute lunch break, which is strictly enforced by the corporation.
I’ve even heard of instances of employees being written-up for missing their scheduled mealtimes.
I wasn’t formally trained and I was assigned to both toys and sporting goods.
People would come in to buy ammunition and I wouldn’t have any clue what they were talking about. One frustrated customer actually asked me if someone who knew more about guns would come over to speak with him.
I probably should have directed them to the website.
Given my seasonal work, I was required to work Thanksgiving,
Christmas Eve and New Years Eve. I was prepared to work these holidays, much to
my family’s dismay and I promised my father that as soon as I had a full day
off I would come up and spend as much time as possible with him and my mother. Fortunately,
I was told by one of my coworkers that I would be given holiday compensation,
which would be time and a half.
So I did the math:
$7.40 minimum wage + $3.70 (.5 of minimum wage) = $11.10/hr on Thanksgiving.
So I did the math:
$7.40 minimum wage + $3.70 (.5 of minimum wage) = $11.10/hr on Thanksgiving.
So I was working 8 hours on Thanksgiving. 8 x 11.10/hr=
$88.80 for just the day alone.
Now that’s what I’ve been waiting for! I would have money
covered for rent, food, and utilities and even a bit of Christmas money to
spend on my family.
Psych!
As soon as I got the money deposited into my account from
direct deposit, I was disappointed to find that my regular $7.40 per hour rate
was given on Thanksgiving rather than the time and a half I was told I would get.
Though, this was information told to me from a co-worker of mine, I still
wondered why was he given compensation and not me?
At this point, I was back from Thanksgiving break at Western, finishing up my fall semester. I was pretty unhappy with not getting holiday pay like the rest of my co-workers so I dialed the store and spoke to Assistant Manager Mike.
I told him I didn’t receive time and a half for Thanksgiving.
Mike was silent for a few seconds.
“Hmm…”
Irritated I cut in,
“I worked the same day and the same hours like everyone else, it doesn’t make sense.”
“Okay, calm down. I’ll talk to someone and figure it out for you okay?”
Feeling guilty about my outburst I apologized and thanked him for doing so.
Later that afternoon, I received a phone call from an unknown number registered in Lansing, Michigan.
I answered, trying to be much more polite this time.
“Hi Joe, this is Phil from Wal-Mart calling about the question you had your pay on Thanksgiving.”
“Yes?”
“Unfortunately, associates who haven’t been with the company for 90 days aren’t eligible for time and a half.”
Not wanting to cause a verbal uprising over the telephone, I surrendered.
“Okay, thank you for getting back with me.”
Then he added,
“Sorry, we’re just trying to protect the company.”
“I worked the same day and the same hours like everyone else, it doesn’t make sense.”
“Okay, calm down. I’ll talk to someone and figure it out for you okay?”
Feeling guilty about my outburst I apologized and thanked him for doing so.
Later that afternoon, I received a phone call from an unknown number registered in Lansing, Michigan.
I answered, trying to be much more polite this time.
“Hi Joe, this is Phil from Wal-Mart calling about the question you had your pay on Thanksgiving.”
“Yes?”
“Unfortunately, associates who haven’t been with the company for 90 days aren’t eligible for time and a half.”
Not wanting to cause a verbal uprising over the telephone, I surrendered.
“Okay, thank you for getting back with me.”
Then he added,
“Sorry, we’re just trying to protect the company.”
Protect the company from what? Wal-Mart Stores Inc. is one
of the wealthiest retailers in the country, and they say they’re “protecting”
their company just because they didn’t want to pay their newest employees time
and a half for one holiday?
I shortly found out that having 90 days under your belt as an associate at Wal-Mart grants you access to not just holiday pay, but your 10% associate discount card.
I shortly found out that having 90 days under your belt as an associate at Wal-Mart grants you access to not just holiday pay, but your 10% associate discount card.
Yes, you couldn’t even get the measly 10% associate discount until after you’ve been employed with the company for 90 days.
Finally, the semester had ended and Kalamazoo had turned
into a ghost town.
I devoted a good amount of my Christmas break to working at Wal-Mart, and of course, worked Christmas Eve.
The positive side to all of this was that I was getting to know my fellow associates pretty well and even went out with a few of them.
Though, I was getting close with my co-workers and developing friendships, I still doubted my future with Wal-Mart and began thinking about discreetly finding different a different job.
I devoted a good amount of my Christmas break to working at Wal-Mart, and of course, worked Christmas Eve.
The positive side to all of this was that I was getting to know my fellow associates pretty well and even went out with a few of them.
Though, I was getting close with my co-workers and developing friendships, I still doubted my future with Wal-Mart and began thinking about discreetly finding different a different job.
I knew I had to make a run for it when a few of my
co-workers on the same lunch break with me pulled me aside in the break room
and told me that I needed to get out. They told me that after New Years all of
the seasonal employees are let go.
“Well, Emily told me that 9 times out of 10 they hire on
their seasonal employees.” I explained, dreading the thought of being
unemployed again.
“They might keep one or two and get rid of the rest,” My
co-worker responded.
“They don’t care,” she added.
After Christmas passed, I started getting more anxious about
my fate as a seasonal employee. I felt like every move I made would be judged
and could be used against me as grounds for my dismissal from my temporary
assignment.
I turned in a few job applications to be safe, but haven’t heard from any of them.
In the meantime, the associates in the break room were letting me in on the disastrous stories they’ve went through during their tenure at the store, one guy in particular would get so worked up over store politics, I thought he was going to get a nosebleed.
At this point, I was really starting to worry.
I didn’t want to stay and I didn’t want to go.
I turned in a few job applications to be safe, but haven’t heard from any of them.
In the meantime, the associates in the break room were letting me in on the disastrous stories they’ve went through during their tenure at the store, one guy in particular would get so worked up over store politics, I thought he was going to get a nosebleed.
At this point, I was really starting to worry.
I didn’t want to stay and I didn’t want to go.
December 31st 2012
It was New Years Eve at my apartment, and my co-workers
Kylie and Jessie were with me waiting to ring in the New Year.
It was a few hours to midnight when I turned to Kylie and said I was worried about my job ending at Wal-Mart.
“I just feel like it isn’t going to work out.” I explained to her.
“I wouldn’t worry about it,” She said. “There are regular associates who hardly work at all.”
“Yeah,” Jessie chimed in, “You’re one of the hardest working employees we’ve got.”
“They’d be stupid to let you go,” Kyle added.
Feeling a bit relieved, I turn my attention to the countdown and at midnight we clinked our glasses and toasted to each other.
It was a few hours to midnight when I turned to Kylie and said I was worried about my job ending at Wal-Mart.
“I just feel like it isn’t going to work out.” I explained to her.
“I wouldn’t worry about it,” She said. “There are regular associates who hardly work at all.”
“Yeah,” Jessie chimed in, “You’re one of the hardest working employees we’ve got.”
“They’d be stupid to let you go,” Kyle added.
Feeling a bit relieved, I turn my attention to the countdown and at midnight we clinked our glasses and toasted to each other.
January 3rd 2013.
I came into work and clocked in as usual but was called in to see the store manager before I began working.
I came into work and clocked in as usual but was called in to see the store manager before I began working.
Oh boy, this is it.
Holding my breath, I make the journey to the back room manager’s office and find our store manager, Carl.
“Hey, Joe. Have a seat.”
I sit down next to him at the desk.
“Unfortunately, due to the low volume of traffic after the holiday season, we aren’t going to be able to have enough hours to have you be with us next month. I’m really sorry.”
I stared blankly at Carl, as he rattled off his next sentence:
“However, I’d like you to go home and complete another application to see if we can get you back in here in February for Lawn & Garden.”
Holding my breath, I make the journey to the back room manager’s office and find our store manager, Carl.
“Hey, Joe. Have a seat.”
I sit down next to him at the desk.
“Unfortunately, due to the low volume of traffic after the holiday season, we aren’t going to be able to have enough hours to have you be with us next month. I’m really sorry.”
I stared blankly at Carl, as he rattled off his next sentence:
“However, I’d like you to go home and complete another application to see if we can get you back in here in February for Lawn & Garden.”
I shook my head in disbelief and explained that Emily told
me in the beginning that I have a good chance of being hired.
“I would like to hire you but unfortunately we just don’t have the hours. I’m sorry.”
And with that he shook my hand and I walked out of the office.
“I would like to hire you but unfortunately we just don’t have the hours. I’m sorry.”
And with that he shook my hand and I walked out of the office.
Looking back on it now, I should have walked out of the
store and gone home, but I dutifully completed my shift.
I should have yelled at Carl and told him what I really thought and told him that I was out of a job now in the middle of the slowest month of the year.
I should have told him all the sacrifices I’ve made giving up my Thanksgiving and Christmas Eve to work at Wal-Mart, without holiday compensation.
I should have yelled at Carl and told him what I really thought and told him that I was out of a job now in the middle of the slowest month of the year.
I should have told him all the sacrifices I’ve made giving up my Thanksgiving and Christmas Eve to work at Wal-Mart, without holiday compensation.
I should have told him that I was probably one of their
hardest working employees and that they’re stupid to let me go.
But I did nothing.
I clocked out at the end of my shift like always, got my coat and walked out the front door.
I clocked out at the end of my shift like always, got my coat and walked out the front door.
After my position ended, the thought of Wal-Mart made me
sick and still makes me sick to this day. So many people shop there and truly
have no idea what it’s like to be behind the scenes.
However, it’s hard to turn up cheap groceries in a tough economy.
I’m certain that people are fully aware of the crappiness that goes on there, they just can’t do anything to stop it because the deals are too good to pass up.
However, it’s hard to turn up cheap groceries in a tough economy.
I’m certain that people are fully aware of the crappiness that goes on there, they just can’t do anything to stop it because the deals are too good to pass up.
Wow, this is completely atrocious! I can't believe that they treat people this way. I'm so glad that you took the time to post this, especially since it was not a required topic. I'm really sorry that you had to go through that experience, but I'm thankful that you're so willing to share about it. Something definitely needs to be done here!
ReplyDeleteThanks, Courtney. I figured my story itself wasn't very relevant to the topic of food, but Wal-Mart is the leading retailer in groceries and statistics say something like a third of all Americans would have set foot in at least one Wal-Mart store in their lifetime, I think people need to know what happens behind the scenes
DeleteI've heard bad things about Wal-Mart before, and I know other people who have as well. I had never met someone who experienced these things first hand before now though. I actually have a friend whose parents work for a labor union and they fight against companies like Wal-Mart.
ReplyDeleteHonestly, I have purchased my food from there before just because it is so cheap. It is funny that I read this post because one of my friends a few days ago was talking about Applebee's and he had a very similar situation happen to him. I think people need to be more respectful of the way they talk to their employees and even costumers.
ReplyDeleteMy mom actually refuses to shop at Wal-Mart for anything! She absolutely hates it and if she ever does have to shop there, everyone hears about how much she hates it. We never stay in the store for more than 20 minutes. I can't believe they do these things to their employees. My mom has never worked at a Wal-Mart or anything and she hates it, so I can definitely understand why you would hate it there.
ReplyDeleteWalmart is such a horrible place. Honestly, I was shocked that they actually pay people who worked over 90 days compensation for holidays. I guess they have to offer incentives for people to stay, huh?
ReplyDeleteThe seasonal employee thing is total shit. No other words for it. You get hired, are promised that you have an amazing chance of getting hired, but then they let go off everyone. It is so dumb. I have never actually heard of a place that hires most seasonal employees. The fact that Walmart didn't, it's a surprise.
However, the fact that your interviewer had you drive and put in your two weeks before the interview, it is insane for a Walmart job. Of course, any job is a total commitment, but this is just ridiculous. If you work at and are most likely going to fired, why not quit your other job too!
So stupid.
Joe,
ReplyDeleteAfter reading about your experience with Wal-Mart, and Tracie McMillan's experiences there, I can certainly understand why you would still feel bitter about the way you were treated. It's really sad. Though I've gotten upset at the treatment of employees in a few of my own past retail positions, it sounds like Wal-Mart takes the cake (in a really negative way!).
Though some of our family members and friends think she is a bit of a food snob, I can say that my mom NEVER took us to Wal-mart or Kmart when we were kids. My dad is in the food business (he worked for D&W, then for Spartan Stores, and is now a food marketer for brands like Stacey's Pita Chips and Sabra Hummus), and my mom refused to shop at a store that cut corners by treating employees poorly. She was also really picky about cleanliness and store atmosphere...another reason to avoid Wal-Mart. Since living away from home, I've been to Wal-Mart twice in my life. I wasn't impressed. This was one situation where mom was right :)
Joe, Rich post. Thanks for sharing so much with us, about your experience at Walmart, and coming out to us, too.
ReplyDelete